Terms & Conditions
Effective Date: February 4, 2026
These Terms and Conditions govern your use of this website and your participation in any offerings provided by The Counter Complex.
By accessing this website, scheduling sessions, joining groups, or participating in any programs, you agree to these Terms and Conditions.
If you do not agree, please do not use this website or participate in our services.
1. About The Counter Complex
The Counter Complex provides educational, experiential, and community based offerings that may include group work, individual sessions, dreamwork, integration practices, workshops, events, and related content.
All offerings are intended for personal growth, self exploration, and educational purposes only.
2. Eligibility
Participation in our offerings is limited to individuals who are 18 years of age or older.
By using this site or participating in our services, you confirm that you meet this requirement.
3. Not Medical or Mental Health Treatment
The Counter Complex does not provide medical, psychological, psychiatric, or therapeutic treatment.
We do not diagnose conditions, prescribe treatments, or provide medical or mental health advice.
Our services do not replace professional care from licensed medical or mental health providers.
If you are seeking professional mental health or behavioral support, or if your needs exceed the scope of our offerings, we may refer you to trusted licensed professionals, including our friends and colleagues at Advanced Behavioral Concepts (www.abc559.com).
If you are experiencing acute distress, mental health crises, or medical concerns, you are responsible for seeking appropriate professional support immediately.
4. Personal Responsibility and Informed Participation
Participation in our offerings is voluntary.
You acknowledge that personal growth and experiential work can involve emotional discomfort, vulnerability, or intensity.
You agree that you are solely responsible for your physical, emotional, mental, and psychological wellbeing during and after participation.
You understand that results are not guaranteed.
5. Community Conduct and Safety
Participation in group spaces requires respectful and responsible behavior.
You agree to:
• Engage respectfully with others
• Maintain confidentiality of group members
• Refrain from harassment, abuse, or disruptive behavior
• Respect boundaries, consent, and group agreements
The Counter Complex reserves the right to remove any participant, without refund, whose behavior is deemed unsafe, disruptive, or misaligned with the integrity of the community.
6. Confidentiality and Privacy
While we ask all participants to honor confidentiality, we cannot guarantee the actions of other participants.
By participating in group settings, you acknowledge and accept this risk.
You agree not to record, share, or distribute any group content, sessions, or communications without explicit written permission.
7. Payments, Refunds, and Cancellations
Payment terms, pricing, and scheduling details will be communicated prior to participation.
Unless otherwise stated in writing:
• Payments are non refundable
• Missed sessions are not credited
• Cancellations must follow stated policies for specific offerings
The Counter Complex reserves the right to modify pricing and offerings at any time.
8. Intellectual Property
All content on this website, including written materials, recordings, videos, exercises, and frameworks, is the intellectual property of The Counter Complex.
You may not reproduce, distribute, record, or share this content without written permission.
Personal use is permitted. Commercial use is prohibited without consent.
9. Limitation of Liability
To the fullest extent permitted by law, The Counter Complex is not liable for any direct, indirect, incidental, or consequential damages arising from your participation in our offerings or use of this website.
Participation is at your own risk.
10. Right to Refuse or Terminate Service
The Counter Complex reserves the right to refuse service or terminate participation at any time, with or without notice, if we determine participation is not appropriate, safe, or aligned with the integrity of the work.
11. Changes to These Terms
We may update these Terms and Conditions from time to time.
Any changes will be posted on this page with an updated effective date.
Continued use of the website or participation in services constitutes acceptance of the updated terms.
12. Governing Law
These Terms and Conditions are governed by the laws of the State of California.
13. Contact Information
If you have questions about these Terms and Conditions, please contact:
The Counter Complex
Email: TheCounterComplex@gmail.com